Question 1

I am outside Japan. Can you really book for me?

Accepted Answer

Yes. We are in Japan and book on your behalf, in your name. The park's own site is Japanese-language and expects Japanese payment methods, which is where most overseas visitors get stuck. That is the part we take over.

Question 2

Which Express Pass should I buy?

Accepted Answer

This is the question we get most, and the one people most often get wrong. There are over 30 versions. They include different rides, and crucially some include Super Nintendo World entry while others at a similar price include none of it. Tell us your date and what you actually want to ride, and we will tell you which one is right — even if you then buy it yourself.

Question 3

How do I get into Super Nintendo World?

Accepted Answer

Usually you need an area timed entry ticket in addition to park admission, and on busy days these run out early. Some Express Passes include entry, and a VIP tour includes it too. Which route works depends on your date, so ask us before you buy anything.

Question 4

Everything is sold out for my dates. Is it over?

Accepted Answer

Not necessarily. Cancellations put seats back on sale at unpredictable moments, and they vanish within seconds. We watch for them. Nobody can guarantee a result — and you should be wary of anyone who does — but you lose nothing by asking, because you are not charged unless a ticket is secured.

Question 5

Is a VIP tour worth it?

Accepted Answer

Sometimes. They start around ¥29,000–40,000 per person, which is a lot if what you actually want is two or three specific rides and Super Nintendo World. We are happy to book one for you, but we will tell you first if a cheaper combination would get you most of the same day.

Question 6

Whose name is the booking in?

Accepted Answer

Yours. It carries your name from the moment it is created. For tickets that check identification at the door, you simply give your name and show your passport — there is nothing to collect from us on the day.

Question 7

What does it cost?

Accepted Answer

It depends on what you are booking and how flexible your dates are. Message us with what you want and we will give you a straight answer. Asking is free, and you are only charged once something is actually secured.

Question 8

When should I get in touch?

Accepted Answer

As early as you can, but late is still worth trying. Some things sell out months ahead; others only become available when somebody cancels the week before. The more flexible your dates and times, the more we can do.

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